How to Measure and Manage Your Corporate Reputation

Gebonden Engels 2004 1e druk 9780566085529
Verwachte levertijd ongeveer 11 werkdagen

Samenvatting

The issue of brand has overshadowed that of reputation. It has been fashionable to re-brand, spend a lot of money on advertising and hope that you can leave your negative baggage behind. This strategy doesn't always work, witness Monday or Consignia, both victims of their 'infectious history'. Terry Hannington provides a blueprint for effectively measuring and managing your reputation. That means understanding the difference between brand and reputation, the significance of the latter and how you get your reputation in the first place. This book shows you how to measure and understand stakeholder influence via reputation assessment research techniques and, once you have done that, how to build and manage a reputation management plan.

Specificaties

ISBN13:9780566085529
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:112
Druk:1

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        How to Measure and Manage Your Corporate Reputation